Sell products, services and experiences in the UK

Finding buyers: start with a wanted ad you can match

A conventional marketplace lets you list an item and wait for buyers. Auctions let buyers bid. A local classified listing can suit bulky items that need collection. A buyer-request marketplace reverses the process: the buyer has already said what they want and the price they will pay, and you decide whether you can meet it.

On the browse requests page, search by what you supply or by town and filter by category. Requests come from across the UK. Read the full description: for goods, check condition and delivery; for services, check dates, location, scope and budget. Offer only where you can meet the buyer's requirements.

Check the exact model, size and accessories for products, or the skills, time, materials and availability for services. Ask questions in the site's messages before offering. Buyers may compare their budget with an AI guide price; it is an estimate, not a binding quote. Explain what you can include rather than assuming the estimate covers your costs.

Before choosing where to sell, check the platform's current fees, payment arrangements and delivery requirements, and think about how much time you can spend answering enquiries, packing the item and arranging collection. LoveToPay is useful when an open request matches something you already have; it does not guarantee a buyer for every item.

Work out what you will receive

The buyer's posted price is for the product or the agreed service, trip or experience. The buyer pays by card, plus any agreed product delivery charge. LoveToPay keeps a 10% introduction fee from the product or service price — not from delivery. Sellers and providers do not pay an upfront fee.

For example, on a £50 item with £5 delivery, the buyer pays £55 by card. The introduction fee is £5, leaving £50 payable to you, including the £5 delivery charge. You still need to cover your actual postage and packing costs from that amount.

Before sending an offer, check the cost of suitable packaging and the delivery service you intend to use. If the item price will not cover your costs and the fee, choose another request rather than relying on renegotiation later.

For a £100 service with no delivery charge, the buyer pays £100 and £90 is payable to you after the £10 fee. Include labour, materials, travel to the job and any other agreed costs in the service price. Check that the total covers your costs before committing.

Show the item's real condition

Send photos or a short video of the actual item you are offering, with an accurate condition description and useful notes. Show the whole item, labels identifying the model, included accessories and any damage or wear. For working equipment, a short demonstration video can help the buyer decide whether it meets their request.

Be specific about condition: "good used condition with a scratch on the left panel" is more useful than "good condition". Only offer an item that meets the buyer's requirements. Keep your photos, video and agreed details on the site so there is a record if a disagreement arises.

Do not hide faults or use a stock picture as proof of condition. Keep phone numbers, email addresses, social handles and links out of messages, photos and videos before payment confirmation; the site blocks contact details at this stage.

Trades and services: agree the scope before payment

Describe the work, appointment or lesson you will provide, where it takes place and when you are available. Confirm the expected duration, materials, equipment and any preparation the buyer must do. State exclusions clearly: a labour-only tap replacement is different from supplying the tap or repairing the pipework.

Use relevant photos or video of your work that you have permission to share, not an image implying you completed someone else's work. Describe relevant qualifications and insurance accurately. Agree any cancellation or rescheduling terms before the buyer accepts; do not assume a buyer's budget allows extra charges later.

Travel and experiences: make the booking details clear

Check dates and availability for the exact number of guests. State the destination or venue, length of stay or activity, and whether transport, accommodation, meals, equipment and admission are included. Explain age, accessibility or participation restrictions and any booking conditions.

Only offer arrangements you are entitled to supply. Explain cancellation, refund and rescheduling terms, and any applicable travel protections accurately; do not imply LoveToPay provides ATOL protection, travel insurance or a booking guarantee. Keep the agreed itinerary and inclusions in messages, then confirm practical booking details once payment is confirmed.

Agree collection or delivery — and how long it takes

Buyers choose which delivery options they accept when they post their wanted ad:

• Collection in person — the buyer picks the item up. This suits bulky items and buyers close to you, and there is no delivery charge to add.
• Standard postage — post or courier, usually 2–5 days. Add the delivery charge to your offer and use a service appropriate for the item's size, weight and value.
• Express / next day — a faster courier for buyers who need the item quickly. Check the real cost before offering; express services for heavy items can be expensive.

Match one of the buyer's accepted options when you offer. Once the buyer has paid, pack and dispatch promptly — a buyer who chose standard postage expects the item within a few days, not a few weeks. Keep proof of postage or a tracking number, and keep the agreed condition, accessories and delivery method recorded in the site's messages.

Contact details unlock after payment confirmation, so you can then arrange the collection time or delivery address directly with the buyer.

Payment and payout timelines

An accepted offer is not the same as a confirmed payment. The buyer completes card checkout on LoveToPay, and the site confirms payment before releasing contact details. Check the deal's status on the site rather than relying on a screenshot or a message saying the buyer has paid.

After payment is confirmed, your payout is processed to the bank account you have saved. Payouts are not instant bank transfers — allow a few working days, and check the recorded payout date and reference on your seller dashboard. The same payment-to-payout process applies to products and services; a booking date or completed job is not itself proof of a bank payout.

Add your bank details on the payout details page before your first sale. If checkout displays a test-mode notice, it is a test transaction, not a real charge or payout — do not send an item, perform paid work or commit to a booking on the strength of a test payment.